Programme & Membership

What is Great Rewards Programme?

Great Rewards is a card-less rewards programme that rewards shoppers with points when they make purchases at the participating malls’ retailers.
Participating malls include:

  • Great World
  • Tanglin Mall

These points are awarded automatically when receipts are scanned/uploaded at cashier points of the participating retailers at participating malls,
2 to 3 working days through Great Rewards mobile app or any other channels as stipulated. The points accumulated in this programme can be used to exchange for Great Rewards Gift Vouchers, carpark dollars, e-offers or other rewards.

How do I become a Great Rewards member?
To be a member, you need to:

  • Be at least 16 years old
  • Have a valid Singapore-registered mobile number
Is there a membership fee?
There is currently no membership fee.
How do I sign up as a member for the Great Rewards Programme?
Shoppers can sign up via any of these channels:

  • Great Rewards mobile app (Available in App store and Google play)
  • Great Rewards website
  • Customer Service Counters at participating malls
Is Great Rewards membership for lifetime?
Yes, it is currently a one-time registration for lifetime.

However, membership is subject to termination or suspension should there be any suspicious or fraudulent activities found in account.

What information do I need for the membership registration?

The mandatory information required are Name, Mobile Number, Month and Birth Year, Postal Code and Email Address for registration via the mobile app, website or at the Customer Service Counters of participating malls.

How long does it take for my membership to be activated?
Upon successful registration, members can immediately start scanning and uploading their receipts via cashier points of participating retailers or Great Rewards mobile app to start earning points.
Is the membership transferable?
Membership is not transferable.
How do I update my personal information?

Members can login to the Great Rewards mobile app, search and update under ‘My Profile’ tab.

I forgot my Great Rewards’ login password, what should I do?
  1. Launch the Great Rewards App
  2. Click “Forgot Password?”
  3. Enter your Mobile number
  4. Click “NEXT” icon
  5. OTP will be sent to your mobile and key in OTP shown
  6. Create New Password
  7. Click “DONE” to complete

Step by step guide on retrieval of password can be done easily via the Great Rewards mobile app or website.

What are the benefits and privileges which I can enjoy as a member?

As a valued member, you get to enjoy instant rewards such as:

  • Earn points for purchases made at Great World and Tanglin Mall.
  • Exchange for Great Rewards gift vouchers, carpark dollars or other rewards.
  • Earn double points for purchases made during birthday month.
  • Campaign and bonus points giveaways.